Refund Policy
At Chefteekay, we strive to provide our customers with the highest quality food and service. We understand that there may be times when you are not completely satisfied with your purchase. This Refund Policy outlines the conditions under which refunds may be granted.
2. Refund Eligibility
a. Dine-In Experience
- If you are dissatisfied with your meal, please inform your server immediately. We will do our best to address your concerns on the spot.
- Refunds for dine-in meals will be considered if the issue cannot be resolved to your satisfaction during your visit.
b. Takeout and Delivery Orders
- If there is an issue with your takeout or delivery order, please contact us within 6 hours of receiving your order.
- Refunds may be granted for incorrect, missing, or spoiled items.
3. Refund Process
- To request a refund, please contact us at info@chefteekayllc.com with your order details and the reason for your request.
- We may ask for additional information or evidence, such as a receipt or a photo of the issue, to process your request.
- Approved refunds will be issued to the original payment method within 3 business days.
4. Cancellations
a. Dine-In Reservations
- If you need to cancel a reservation, please notify us at least 12 hours in advance.
- Failure to cancel within the specified time frame may result in a cancellation fee.
b. Takeout and Delivery Orders
- Orders that have already been prepared or dispatched cannot be canceled and will not be eligible for a refund.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
- Phone: +1 (862) 229-5844
- Email: info@chefteekayllc.com, chefteekay@gmail.com
- Address: 1253 Springfield Ave Irvington, NJ 07111 United States
We value your feedback and will work to resolve any issues promptly and fairly.
6. Changes to This Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Thank you for choosing Chefteekay. We appreciate your business and look forward to serving you again.
FOOD ALLERGY
FOOD ALLERGY
Chefteekayllc © 2024 All rights reserved.
Chefteekayllc © 2024 All rights reserved.
Food Allergy?
Please be advised that any of our products may contain or may have come in contact with food allergies including eggs, fish, milk, peanuts, sesame, shellfish, soy, tree nuts and wheat.